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Our Terms of Service
TERMS OF SERVICE
OVERVIEW
This website is operated by House of Jostélle. Throughout the site, the terms “we”, “us” and “our” refer to House of Jostélle.
House of Jostélle offers this website, including all information, tools and services available from this site, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use the website.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to offer our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any unlawful or unauthorised purpose or violate any applicable laws in your use of the website.
You must not transmit viruses, malicious code or any harmful material.
A breach of these Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content you provide (excluding payment information) may be transferred unencrypted across various networks.
Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service without our written permission.
SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure information on our website is accurate and up to date, but we do not guarantee that all content will always be complete, current or error-free.
Any reliance on information provided is at your own discretion.
We reserve the right to update website content at any time without obligation to do so.
SECTION 4 – PRODUCTS, PRICING & AVAILABILITY
Prices are subject to change without notice.
Products may be available exclusively online and may have limited availability.
All products are subject to our Refund Policy:
https://thehouseofjostelle.com/policies/refund-policy
We make every effort to display product imagery and colours accurately, but actual appearance may vary depending on your device settings.
We reserve the right to limit product quantities, discontinue products or restrict sales where appropriate.
SECTION 5 – ORDER ACCURACY & BILLING
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate, complete and current billing, shipping and contact information when placing an order.
If changes are required to your order, we may contact you using the details provided.
SECTION 6 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or integrations which we do not control.
Your use of such tools is entirely at your own risk and subject to the relevant third-party terms.
SECTION 7 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies or practices of third-party websites and recommend reviewing their terms before engaging with them.
SECTION 8 – USER SUBMISSIONS
If you submit comments, feedback, suggestions or other materials to us, you agree that we may use them without restriction unless otherwise agreed.
You are responsible for ensuring anything you submit does not infringe third-party rights or contain unlawful or harmful material.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy:
https://thehouseofjostelle.com/policies/privacy-policy
SECTION 10 – ERRORS & OMISSIONS
Occasionally there may be errors relating to product descriptions, pricing, promotions, availability or other website content.
We reserve the right to correct errors, update information or cancel orders where necessary.
SECTION 11 – PROHIBITED USES
You may not use this website:
- for unlawful purposes
- to violate laws or regulations
- to infringe intellectual property rights
- to distribute malicious code
- to collect personal data unlawfully
- to spam, scrape, phish or interfere with website security
- to submit misleading or fraudulent information
We reserve the right to terminate access if these terms are breached.
SECTION 12 – DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted, secure or error-free access to the website.
Products and services are provided on an “as available” basis unless otherwise stated.
To the fullest extent permitted by law, House of Jostélle excludes liability for indirect or consequential losses arising from use of the website or our services.
Nothing in these Terms limits liability where exclusion is not legally permitted.
SECTION 13 – INDEMNITY
You agree to indemnify and hold harmless House of Jostélle, its directors, employees, contractors and affiliates from claims arising from your breach of these Terms or misuse of the website.
SECTION 14 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect.
SECTION 15 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may suspend or terminate access immediately if you breach these Terms.
SECTION 16 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and House of Jostélle regarding use of the website.
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
SECTION 18 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will always be published on this page.
SECTION 19 – CONTACT INFORMATION
Questions regarding these Terms should be directed to:
House of Jostélle
Email: info@thehouseofjostelle.com
Business Address: Jostélle Ltd, 200 Brook Drive, Green Park, Reading RG2 6UB, United Kingdom
Company Registration Number: 11088272